FAQ

Hereafter you can find frequently asked questions and the corresponding answers. If you should have a question, that is not answered yet, don't hesitate to contact us - it is our service to be of help! Should you be contacted by ANY AGENCY, please know that it is absolutely not on our account. We do not work with exchange student agencies! This portal promotes only privately arranged global student exchanges!

If a family wants money from you for the exchange do NOT visit them. We do NOT promote student exchange as a 2nd income or charging fees for cost coverage. Accordingly we strongly recommend that you do not visit a family who is asking you for money!

PLEASE NOTE:  Even though we encourage every family to be polite and reply to e-mails, we cannot guarantee that all families will do so. Also we cannot guarantee that you will find a family, because we do not interfere with any exchange or the planning of any exchange.

Family Pictures: the friendlier the pictures the better is the chance that other families might consider an exchange with your family. We cannot control if the family pictures which are up-loaded are real or not. Please ask the families you contact to send you additional pictures, to assure that they really are who they say they are - at least from a picture perspective!